Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Sometimes players can stumble upon the Files Required to Play GTA Online Could Not Be Downloaded error message. Our guide will explain the issue and provide a few solutions.

Files Required to Play GTA Online Could Not Be Downloaded Explained

Sometimes players can stumble upon the Files Required to Play GTA Online Could Not Be Downloaded error message. Our guide will explain the issue and provide a few solutions.

You might encounter the Files Required to Play GTA Online Could Not Be Downloaded error message in GTA Online when trying to connect to the game servers. This error occurs when there is a connection issue between Rockstar Games Services and the user’s IP address

Recommended Videos

Our guide will explain why the Files Required to Play GTA Online Could Not Be Downloaded error appears in GTA Online, as well as provide tips on how to solve it.

Check Rockstar Server Status

It is possible that this error appears when the game servers are overpopulated, and that’s why the first thing one should do is check the server’s status on the official Rockstar Games webpage:

Note that you need to be logged into the system to be able to view the server traffic status. Also, there may be scheduled maintenance, as well as server outages.

Clear Your Cache

Both PC and console players can clear their cache by resetting their network equipment. Simply unplug your WiFi router and leave it for at least 10 minutes, and then turn it back on.

Console players are also advised to unplug their consoles, and plug them back in after about 5 to 10 minutes. Then, start the game and see if the error remains.

Change your Domain Name Servers

The developer recommends changing your DNS in case there is an issue with your IP addresses.

Here is an instruction for console users:

  1. Go to your Network Settings menu.
  2. Set “IP Address” as “Automatic“.
  3. Set “DHCP Host Name” as “Do Not Specify“.
  4. Set “DNS Settings” as “Manual“.
  5. Enter the following addresses:
    • Primary DNS: 8.8.8.8
    • Secondary DNS: 8.8.4.4
  6. Set “MTU settings” as “Automatic“.
  7. Set “Proxy Server” as “Do Not Use“.

Here is an instruction for PC users:

  1. Go to Control Panel.
  2. Select “Network and Internet“.
  3. Go to “Change adapter options” in the “Advanced network settings“.
  4. Right-click on your connection device.
  5. Open Internet Protocol Version 4 (TCP/IPv4).
  6. Enter the following addresses:
    • Preferred DNS server: 8.8.8.8
    • Alternate DNS server: 8.8.4.4
  7. Press OK to confirm.
  8. Open Internet Protocol Version 6 (TCP/IPv6).
  9. Enter the following addresses:
    • Preferred DNS server: 2001:4860:4860::8888
    • Alternate DNS server: 2001:4860:4860::8844
  10. Press OK to confirm.

That’s everything you need to know about Files Required to Play GTA Online Could Not Be Downloaded error in GTA Online. If you found this guide helpful, take a look at our other GTA Online tips and tricks articles.

Featured image via Rockstar Games


GameSkinny is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Serhii Patskan
Serhii Patskan
Serhii is the Writer at GameSkinny. He's been writing for GameSkinny since 2015. Before that, he's been writing for various outlets and playing video games, which eventually turned into a passion. The video games that have contributed the most to his enthusiasm for writing about this industry are Magic: The Gathering, Dark Souls, and The Elder Scrolls V: Skyrim.