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Experiencing The Titanfall Beta

My experience with the Titanfall beta and Electronic Arts customer service.
This article is over 10 years old and may contain outdated information

Well, many people had a rough start over this past weekend’s Titanfall beta launch on the Xbox One and PC, due to emails containing incorrect platform keys. Electronic Arts via the Origin website certainly had their hands full with the added server issues.

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It could easily take over an hour to find a server whether you were on the Xbox One or the PC–if you could at all. Keep in mind that it’s a beta, so testing comes with issues. Did Respawn bite off more than they can chew for the beta? Some say yes but I honestly say no. I expected to have some issues and I’d rather have them during the beta than at the actual release of the game.

The people over at Electronic Arts were really helpful and understanding with my frustration over not being able to connect through my Xbox One. This was a relief. I’ve dealt with customer service before with many places and they’re not always polite on the other end. Some of it is the actual customer’s behavior itself, this I know from my own working experience. If you’re nice, 9 out of 10 times, so are they.

I was really pleased with the assistance I received. For my inconvenience of not being able to enjoy the Titanfall beta on my Xbox One, the representative kindly gave me the beta key for my PC through my Origin account. Talk about awesome!

Xbox One players on Friday ended up all having access to the Titanfall beta as Vince Zampella took to his Twitter account, due to all the issues with the emails, and jokingly stated thanks to all Titanfall significant others for finding a way to break the servers on Valentine’s Day. Yet this open beta was for Xbox One console users only at the time and PC users would have open access sometime soon.

Once on the Titanfall beta, I went straight into the Titan Pilot training, which is a must. The training fully explains everything that a Titan Pilot must know about your abilities and how to use your Titan. I hope this will be in the actual game as well.

Once done with training, I entered the battlefield. Wow! The graphics are amazing and shows that Titanfall is truly a next-gen game. The gameplay was great and what you get to do with your Titan is fun as hell.

Operating a Titan, you can’t help but feel like an ultimate badass. I had a grin on my face from ear to ear. My enthusiasm was certainly mutual from the tones of voices over my headset. I was blown away by having the ability to hop from Titan to Titan when not in my own. Taking a piggy-back ride on a friendly Titan in order to get to an enemy was pretty cool, not to mention running on walls to hop onto an enemy to take them down.

I won’t say much more on that or else that “oh shit” experience won’t be as amazing as it was for me. I will say that I did run into a glitch that left me frozen and led to my demise. I had only ran into it twice and I informed EA about it. They were much appreciative of the information.

Operating a Titan, you can’t help but feel like an ultimate badass. 

Overall, I really enjoyed my time on the Titanfall beta and I can say so did many others. This is definitely worth the money. I’m very much looking forward to the game’s release.

Titanfall launches on March 11th for Xbox One, Xbox 360 and PC, so pre-order now.


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Author
Image of Venisia Gonzalez
Venisia Gonzalez
Venisia is a public relations professional, video game industry contractor, published author, freelance entertainment journalist, copy editor, a co-organizer of the Latinx Games Festival, and a member of the Latinx in Gaming and the Puerto Rico Game Developers (PRGD) community. Her passion is video games. She loves the adrenaline rush from a multiplayer match and understands the frustrations of a brand-new raid. Venisia finds immense value in gaming especially in the realm of mental health.