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Can't log onto the New World servers? Well, here's a possible fix to the connection error bug.
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New World Connection Error Fix

Can't log onto the New World servers? Well, here's a possible fix to the connection error bug.
Image of Serhii Patskan
Serhii Patskan
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Published: Sep 30, 2021 08:50 am

Every new MMO game has its fair share of problems at launch and New World from Amazon Games studios is not an exception. Players have been experiencing all sorts of connectivity issues and other bugs when trying to log onto the game servers.

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This guide will provide you with a possible fix to the connection error  in New World, which doesn’t allow players to enter the server queues. Fortunately there is a solution, which comes from the support team at Amazon Games.

How to Fix Connection Error in New World

If you’re getting the error message screen at the start of the game: “Error Connection @mm_connerr_rep_timeout” or a similar one, then this means that you need to disable a certain feature in your network settings.

This solution comes from the official New World forums user Sanies, who requested help from the Amazon Games support team and got the following answer:

  1. Press the Start button
  2. Go to “Settings” menu
  3. Select “Network and Internet” feature
  4. Click on “Status” tab
  5. Go to “Change your network settings“
  6. Select “Change adapter options” feature
  7. Right-click on your network connection
  8. Select “Properties” from the list
  9. Uncheck the “Internet Protocol Version 6 (TCP/IPv6)” box

You may need to restart your PC after all this, but at the end this should work for you, as it did for so many other New World players.

For some reason the game’s netcode checks for unused internet protocols when trying to log players in, and this creates errors and extremely long server queues.

But now you have the right solution, so you don’t have to waste any more time on trying to fix the connection error in New World.

Check out our other New World guides on GameSkinny:

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Image of Serhii Patskan
Serhii Patskan
Serhii is the Writer at GameSkinny. He's been writing for GameSkinny since 2015. Before that, he's been writing for various outlets and playing video games, which eventually turned into a passion. The video games that have contributed the most to his enthusiasm for writing about this industry are Magic: The Gathering, Dark Souls, and The Elder Scrolls V: Skyrim.