Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.

Playstation 4 Error Code e-80411302 Cause And Solution

Solution for error code e-80411302.
This article is over 11 years old and may contain outdated information

For those of you who had issues with PSN not loading and restarted your PS4, you probably got this code. The code along with a “Cannot connect to the internet” message comes up when rebooting your Playstation 4. This code is likely caused by a premature shut down while trying to access the internet.

Recommended Videos

In order to fix this, PSN suggests power-cycling your router (unplug everything from router and let it sit unplugged for 2 minutes before plugging everything back in). This however is not likely to fix your problem unless you’re having legitimate network issues. If you are not having network issues, what you need to do is fully shut down the PS4 through the PS button menu. You must wait for the system to fully shut down.

Here’s what the main menu looks like after you’re connected.

Once the orange light appears, you’re clear to restart the PS4. If you still get the e-80411302 error, try power cycling your router. If both of these options don’t fix your issue then leave a comment below and we’ll search for the answers together. For the record, mine cleared up after shutting down the system and restarting.


GameSkinny is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of GabrielKross
GabrielKross
Currently an unpublished author working on multiple full length novels 3 of which being a 3 part trilogy. Also an avid video game player with a penchant for MMOs.